Shipping Policy
Effective Date: August 7, 2026
At LIFLIC Natural, we are committed to delivering fresh, authentic, and naturally crafted products safely to your doorstep. Every order is packed with care to ensure that the quality of our cold-pressed oils, A2 Bilona Ghee, natural flours, millets, honey, and other products remains uncompromised during transit.
Order Processing
Once your order is successfully placed, it is verified and prepared for dispatch. Orders are generally processed within 1–2 business days. Orders placed on Sundays or public holidays will be processed on the next working day.
During festive seasons, promotional events, or periods of high order volume, processing may take slightly longer. We appreciate your patience in such situations.
Shipping Coverage
We currently deliver across most serviceable locations in India through trusted courier partners.
If your delivery location is outside our courier partners' serviceable areas, our customer support team will contact you with the available options.
Delivery Timeline
Estimated delivery time after dispatch:
- Metro Cities: 1–3 business days
- Other Cities & Towns: 3–5 business days
- Remote Locations: 4–7 business days
Actual delivery timelines may vary depending on courier operations, weather conditions, public holidays, or unforeseen logistical delays.
Shipping Charges
Shipping charges, if applicable, are calculated during checkout based on your delivery location and order value.
We may offer Free Shipping on eligible orders during promotional campaigns or above a specified purchase value. The applicable offer will be displayed on our website at the time of purchase.
Order Tracking
Once your order has been dispatched, you will receive a confirmation via email and/or SMS containing your shipment tracking details. You can use the tracking link to monitor your package until delivery.
Packaging
We take extra care while packing our products to preserve freshness and prevent leakage or damage during transportation. Every package undergoes quality checks before dispatch.
Delivery Delays
While we strive to deliver every order within the estimated timeframe, delays may occur due to:
- Extreme weather conditions
- Natural disasters
- Transport disruptions
- Government restrictions
- Courier partner delays
- High seasonal demand
LIFLIC Natural is not liable for delays caused by circumstances beyond our reasonable control, but we will always assist you in tracking your shipment.
Incorrect Address
Customers are responsible for providing accurate shipping information while placing an order.
If an incorrect or incomplete address is provided, it may result in delivery delays, additional shipping charges, or order cancellation.
Failed Delivery Attempts
Our courier partners generally attempt delivery multiple times. If the package cannot be delivered due to customer unavailability or an incorrect address, it may be returned to us.
In such cases, re-shipping charges may apply.
Damaged or Missing Products
If you receive a damaged package, leaked product, or an incorrect item, please contact us within 48 hours of delivery with:
- Your Order Number
- Photos of the package and product
- A brief description of the issue
After verification, we will arrange a replacement or process a refund, wherever applicable.
International Shipping
Currently, LIFLIC Natural ships only within India.
If international shipping becomes available in the future, this policy will be updated accordingly.
Contact Us
If you have any questions regarding shipping or your order, please contact us:
LIFLIC Natural
Email: magarnaturalfood@gmail.com
Phone: +91 7420002914
Business Hours: Monday to Saturday | 10:00 AM – 6:00 PM
We appreciate your trust in LIFLIC Natural and thank you for choosing natural, wholesome products for your family.